UKAI

AI is quietly reshaping the roles of business analysts and project managers

Artificial intelligence (AI) is transforming the day-to-day work of business analysts (BAs) and project managers (PMs), shifting their roles away from manual, repetitive tasks toward strategic and advisory responsibilities. Developer Irene Arvydas Ranonis recently described this shift as a “quiet revolution,” one that is redefining how these professionals deliver value inside organisations.

Traditionally, BAs and PMs spent much of their time gathering data from multiple sources, transcribing meetings, generating reports, and assigning tasks. While necessary, these duties offered little strategic impact and often consumed most of their working hours. Now, AI-driven automation is taking on much of this workload—streamlining reporting, mining data, and even building dashboards—freeing professionals to focus on analysis, strategy, and decision-making.

Industry evidence reflects the scale of this change. A TechRadar study found that 97% of analysts now incorporate AI into their workflows, with 87% using automation tools to handle repetitive tasks. This not only improves speed and accuracy but also enables analysts to deliver deeper insights through predictive modelling, sentiment analysis, and risk forecasting. Instead of describing what happened, analysts are now equipped to forecast what could happen—and advise on how to respond.

For project managers, AI tools are improving scheduling, resource allocation, and risk monitoring, creating opportunities for them to act less as task administrators and more as catalysts for organisational change and innovation. The challenge lies in balancing technological efficiency with human factors—ensuring that teams feel supported, motivated, and secure in the face of AI-driven transformation.

Both roles will require new skills. Data literacy, AI model interpretation, and a commitment to continuous learning are emerging as essential competencies. Thought leaders also stress the need for BAs and PMs to cultivate cross-functional collaboration, ethical oversight, and the ability to align AI initiatives with business goals and stakeholder trust.

Ultimately, AI is not replacing analysts and project managers—it is elevating them. By offloading routine processes, AI allows these professionals to apply human judgment, creativity, and interpersonal skills where they matter most. For the UK, which has made responsible AI innovation a national priority, this evolution represents a chance to empower key business functions and build more resilient, forward-looking organisations.

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