Mitie has launched a year-long apprenticeship to embed artificial intelligence skills across its workforce, marking a significant step in its digital transformation strategy. Developed in partnership with Corndel, Imperial College London and Microsoft, the ‘AI Productivity Champion’ programme is designed to accelerate the adoption of AI tools throughout the business.
The first cohort of apprentices, drawn from roles spanning engineering, HR and project management, are based in locations including Birmingham and Nottingham. Mitie aims to upskill 150 employees within the year, training them not only to use tools like Microsoft Copilot but also to act as champions of AI within their teams. The move comes amid a national push to improve AI readiness in the workforce. Microsoft UK is expanding its ‘Get On’ campaign to train one million people in AI skills by 2025. Mitie’s programme aligns with this wider effort, offering a business-led model for delivering AI fluency at scale.
More than a technical course, the apprenticeship combines workshops, coaching, real-world projects and Microsoft certifications. Developed with input from Imperial College Business School and Corndel, the course focuses on workflow optimisation and data-driven decision-making—giving participants practical tools to improve day-to-day operations and support wider digital change.
“This is a milestone in our digital journey,” said Kathryn Dolan, Chief People Officer at Mitie. “Partnering with industry leaders allows us to build skills while nurturing a culture of continuous learning and innovation.” Dolan noted that Mitie has 1,600 apprentices currently in training across digital and data-focused programmes. What sets the initiative apart is its inclusive design and strategic ambition. By training AI champions across job functions and regions, Mitie is democratising AI adoption, ensuring that innovation reaches every corner of the organisation. Participants serve as both learners and advocates, helping to embed AI tools into everyday work and encouraging a mindset open to change.
The programme reflects the growing importance of digital literacy in a fast-changing business landscape. Its structure—combining academic insight, practical delivery and technological expertise—offers a model for how UK companies can prepare for an AI-enabled future.
By embedding AI capability through apprenticeships, Mitie is not only improving operational efficiency but contributing to responsible AI integration across the UK. The initiative shows how businesses can support innovation while ensuring that technology enhances rather than replaces human skills.
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