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  4. 32. The Biggest Risk in Business: Falling Behind in the Agentic AI Revolution with Simon Torrance

32. The Biggest Risk in Business: Falling Behind in the Agentic AI Revolution with Simon Torrance

In this episode of The Business of AI, Tim Flagg talks with Simon Torrance, founder of AI Risk, about how agentic AI is transforming business models and redefining competitive advantage. Simon explains why the biggest risk for leaders today is failing to adopt agentic AI fast enough, as companies begin building infinite digital workforces that can operate autonomously alongside humans. Together, they explore real-world case studies, the strategic roadmap for integrating AI agents, the ethical and operational risks, and how leaders can prepare their organisations, and their people, for this next wave of AI-driven transformation.

Podcasts
14 Oct 2025
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18 Nov 2025

AI to Handle Half of Customer Service Cases by 2027, Says Salesforce Report

Customer service is undergoing a seismic shift, with artificial intelligence expected to manage 50% of all service cases globally by 2027, according to Salesforce’s latest State of Service report. Based on insights from over 6,500 service professionals worldwide, the findings reveal that AI adoption is accelerating fast, up from 30% today.

Daily AI Briefing
18 Nov 2025

AI Tools Under Scrutiny as UK Study Finds Widespread Inaccuracy in Consumer Advice

A landmark investigation by consumer group Which? has revealed alarming flaws in major AI platforms like ChatGPT, Gemini, and Microsoft Copilot. Across 40 essential consumer questions—ranging from financial and legal issues to health and travel—AI responses were frequently inaccurate, unclear, or potentially harmful. ChatGPT scored just 64%, with Meta AI faring even worse at 55%. Only Perplexity exceeded 70%, leading the pack in utility and accuracy.

Daily AI Briefing
18 Nov 2025

AI's Reckoning: 2026 Will Demand Results, Not Hype

The AI honeymoon is over. As we head into 2026, businesses are under growing pressure to prove that artificial intelligence—particularly generative AI—can deliver hard, measurable returns. According to SAS, CFOs are demanding real value within 6–12 months: cost savings, revenue growth, or productivity boosts. Projects that can’t deliver will be cut.

Daily AI Briefing

 

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